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LEGAL

Terms of Service

Last updated: 12 November 2026

Version 2026-11-12 · includes the DhanaaDhan Lite terms below (L-1 to L-14)

1. About these terms

DhanaaDhan is a product of AarnoTech, a sole proprietorship based in Jaipur, Rajasthan, India ("AarnoTech", "DhanaaDhan", "we", "us", "our"). These Terms of Service (the "Terms") govern your access to and use of the DhanaaDhan website, application and services (together, the "Service"). "You" means the business, and the person accepting these Terms on its behalf, that uses the Service.

By requesting an invitation, creating an account, or using the Service, you agree to these Terms and to our Privacy Policy, which forms part of these Terms. If you do not agree, please do not use the Service.

2. Eligibility and sign-up

DhanaaDhan Lite: clauses L-1 and L-2 below replace this clause.

The Service is for businesses and is intended for users who are at least 18 years old and able to enter into a binding contract under Indian law. The full DhanaaDhan product is by invitation: an account for it can be created only after our team invites your specific email address. You are responsible for the confidentiality of your account and for all activity under it. We do not use passwords — sign-in is through Google — so keep your Google account secure.

3. What the Service does

DhanaaDhan is an AI-assisted marketing service. It researches what is already public about your business, plans and drafts content, publishes to the channels you connect, replies to comments, reviews and enquiries in your voice. You approve the plan; we do the work. Specific features depend on your plan and the accounts you connect.

4. Your account

One account is provided per business. You agree to give accurate information, keep it current, and use the Service only for your own lawful business purposes. You must not share access, resell the Service, or let anyone use it in a way that breaches these Terms.

5. Connecting your platforms and your authority to act

To plan, publish and reply for you, you connect your own accounts and authorise us to access and act on them. This may include Instagram, Facebook, Google Business Profile, LinkedIn, Google Ads and Meta Ads, among others. By connecting an account you confirm that you own it or are authorised to connect it and to let us act on it on your behalf, and that doing so does not breach that platform's terms.

Google Business Profile. If you connect your Google Business Profile, you confirm you manage that listing and may let us post and reply on it. We follow the Google API Services User Data Policy, including its Limited Use rules, as explained in our Privacy Policy. On DhanaaDhan Lite, replies to 4 and 5 star reviews are sent for you automatically, and replies to 1, 2 and 3 star reviews are sent only after you approve them. You are responsible for what is published on your listing once you approve it or leave automatic replies on. You can disconnect at any time in Settings; disconnecting deletes the Google reviews we brought in and cancels our access at Google.

We act only within the permissions you grant and the approvals you give. We will never ask for your passwords. You can disconnect any account or withdraw permission at any time; some features will then stop working.

6. AI-generated content and your approval

Content, captions, replies and other outputs are generated with the help of artificial intelligence and may be created and, where you have enabled it, published or sent on your behalf. AI can make mistakes — that is why you review and approve. You can edit, override, pause or drop anything. DhanaaDhan Lite: clause L-7 applies instead of approval: your posts go out by themselves, and you do not approve each one.

Once you approve content, or where you have chosen to let content publish or replies send automatically, or where the plan you chose sends them automatically (for example replies to good reviews), it is published as your business and you are responsible for it: that it is accurate, that you hold the rights to any images, offers or claims in it, and that it complies with the rules of the platform it goes to and with Indian law.

7. Your content, assets and the licence you give us

You retain ownership of the business information, photos, media and other materials you provide ("Your Content"). You grant AarnoTech a non-exclusive, royalty-free licence to host, process, adapt and use Your Content solely to operate and improve the Service for you, including sending relevant content to our AI and infrastructure providers to generate outputs. You confirm you have the rights to Your Content and to the accounts you connect.

8. Acceptable use

9. Fees, billing and taxes

DhanaaDhan Lite: clauses L-3 to L-6 below replace this clause.

The Service is a paid subscription. Fees, the billing cycle and what each plan includes are as agreed with you at sign-up. Payment may be made by bank transfer, UPI, an online payment gateway (such as Razorpay) or other methods we accept. Unless stated otherwise, fees are exclusive of applicable taxes (including GST), which you are responsible for. There is no free trial at present, and if we introduce one in future, its terms will be stated at that time.

If a payment fails or is overdue, we may pause the Service until it is resolved.

10. Cancellation and refunds

DhanaaDhan Lite: clauses L-8 and L-9 below replace this clause. The same rules are on our Cancellation and Refund Policy page.

There is no lock-in — you may cancel at any time. Cancellation stops future billing; your Service continues until the end of the period you have already paid for, after which it ends. Fees already paid for the current or a past period are non-refundable, and we do not refund partial periods. We may, at our sole discretion, issue a refund or credit where we have materially failed to provide the Service.

11. Third-party platforms

The Service works alongside third-party platforms (including Meta/Instagram/Facebook, Google, LinkedIn, WhatsApp and payment providers). Your use of those platforms is governed by their own terms and policies. We are not responsible for those platforms, their availability, or changes they make to their rules, features or access.

12. Intellectual property

The Service, the DhanaaDhan and AarnoTech names and logos, and all software, design and materials we provide (excluding Your Content and third-party content) are owned by AarnoTech and protected by law. We grant you a limited, non-transferable right to use the Service during your subscription. You may not copy, modify or create derivative works from the Service except as allowed by law.

13. No guarantee of results

We do not promise any particular outcome — reach, followers, leads, sales or growth. Marketing results depend on many factors outside our control. The Service and AI outputs are provided on an "as is" and "as available" basis, without warranties of any kind to the extent permitted by law.

14. Availability and support

We work to keep the Service running but do not guarantee it will be uninterrupted or error-free. We may perform maintenance, and we depend on third-party platforms that can change or go down. Support is provided on a reasonable-efforts basis through the contact channels below.

15. Limitation of liability

To the maximum extent permitted by law, AarnoTech will not be liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with the Service. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the fees you paid to us for the Service in the three (3) months immediately before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnity

You agree to indemnify and hold harmless AarnoTech from claims, damages, losses and reasonable expenses arising from Your Content, your use of the Service, your breach of these Terms, or your breach of any third-party platform's terms or of any law.

17. Suspension and termination

You can stop using the Service and close your account at any time. We may suspend or end your access if you breach these Terms, fail to pay, misuse the Service, or where we are required to by law, giving you notice where reasonably practicable. On termination, how we handle your data is set out in the Privacy Policy.

18. Changes to the Service or these Terms

We may update the Service and these Terms from time to time. If we make a material change, we will update the "Last updated" date and, where appropriate, notify you. Continuing to use the Service after a change means you accept the updated Terms.

19. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to any right you have under consumer law, the courts at Jaipur, Rajasthan will have exclusive jurisdiction over any dispute relating to these Terms or the Service.

20. Grievance redressal and contact

For any question, complaint or grievance about the Service or these Terms, you can contact our Grievance Officer, appointed in line with applicable Indian law:

For help with your account, write to support@dhanaadhan.com.

Anurag Jain — Grievance Officer, AarnoTech
Email: support@dhanaadhan.com
Phone: +91 63504 55356
AarnoTech, Jaipur, Rajasthan, India

We aim to acknowledge grievances promptly and resolve them within the timelines required by applicable law.

DhanaaDhan Lite

For DhanaaDhan Lite customers, these clauses replace three clauses above: clause 2 (Eligibility and sign-up), clause 9 (Fees, billing and taxes) and clause 10 (Cancellation and refunds). They also add clauses L-1 to L-14. All other clauses of these Terms stay as they are.

L-1. Who can sign up

DhanaaDhan Lite is for businesses in India. The person signing up must be at least 18 years old and allowed to act for the business. You sign up through a DhanaaDhan representative or partner, at an event, at your shop or by phone. We do not sell DhanaaDhan Lite through a self-service online checkout.

L-2. Your login

Your WhatsApp mobile number is your login. Each time you log in, we send a one-time code (OTP):

Keep your phone and your codes private. Never share an OTP with anyone, including a DhanaaDhan representative. We are not responsible for activity by someone who uses your phone or your code. One mobile number is linked to one business.

L-3. The plan and the price

DhanaaDhan Lite costs ₹555 for every 30 days plus GST at 18% (₹99.90): ₹654.90 for every 30 days in total. We show you this total before you pay.

The plan includes:

Features may change over time as described in clause 18 of the Terms. There are no free posts.

L-4. When your 30 days start

You pay for your first 30 days when you sign up. That payment is an advance. Your first 30 days start on the day your first post is published on your Instagram account ("Day 1"), not on the day you pay. Each later period of 30 days starts 30 days after the one before it, and your bill falls due on that day (L-5 says when the payment may be taken). So your bill comes every 30 days, not on the same date every calendar month. We show your Day 1 and your next billing date in your account and on WhatsApp.

L-5. Autopay (UPI or card)

  1. Setting it up. When you pay for your first 30 days, you also approve a UPI or card Autopay mandate (in your UPI app, or with your card), through our payment partner Razorpay. That payment is the fee for your first 30 days. It also confirms the mandate.
  2. What you allow. You allow us to collect your fee every 30 days, on each billing date:
    • maximum ₹654.90 per debit;
    • once for each 30-day period, up to 5 days before that period starts.
    • For a card Autopay it may be taken up to 7 days before that period starts.
    The amount can be lower in a 30-day period when you have a referral discount. Nothing is collected in a 30-day period when your bill is ₹0. We never collect more than the maximum.
  3. When it is collected. Your next month's autopay may be charged up to 5 days (7 days for a card Autopay) before your current month ends. If that payment fails, posts for the next month are held until you pay; posts already paid for still go out.
  4. How long it lasts. The mandate stays in place until you cancel it, or until the end date your UPI app shows for it, whichever comes first.
  5. Notice before each debit. At least 24 hours before each debit, you get a notice through your bank or UPI app. It shows our name, the amount and the date. We also tell you on WhatsApp.
  6. Cancelling the mandate. You can cancel or pause the mandate at any time in your UPI app, or ask us to cancel it. After you cancel, we take no further debits. A debit already notified before you cancelled may still go through. Cancelling the mandate also ends your plan at the end of the 30 days you have paid for (see L-8).
  7. Price changes. A mandate cannot be changed after it is set up. If our price ever goes above ₹654.90, we will ask you to approve a new mandate first. Nothing above the old maximum is ever collected without your new approval.
  8. Failed payment. If a payment fails, we remind you and give you 3 days of grace. After that, posting is paused until you pay.

L-6. Billing details and invoices

Before you pay, you give us your billing details:

When you pay for your first 30 days, we send you a receipt voucher for the payment. The GST tax invoice for your first 30 days is issued on the day your service starts (the day your first post goes live). For every later 30 days, the tax invoice is issued on the day of the payment. Every voucher and invoice is sent to you on WhatsApp and by email. If you want your GSTIN on an invoice, give it before you pay. You can add or change it later in Settings, for future invoices. You are responsible for the accuracy of your billing details.

L-7. Onboarding and Start now

After payment, you complete onboarding yourself or with help from our Support team or your representative.

When you press "Start now", we begin making your posts. Your posts go out on Instagram by themselves, on their scheduled day and time. You do not have to approve each post. Our team checks your posts, and can stop a post before it goes out if it looks wrong or breaks a rule of Instagram or of these Terms. If we stop a post, we put another post, made in advance, in its place. You can ask us to change or drop an upcoming post, using the change requests of your 30 days, and you can ask us to stop posting at any time (see L-8). Once a post is published it is published as your business, and clause 6 applies to it.

L-8. Cancellation

You can cancel at any time, from your dashboard or by cancelling your UPI mandate. Cancelling takes one step and needs no reason. Your service continues until the end of the 30 days you have already paid for, then stops. No further payment is collected. We do not refund the running 30 days.

L-9. Refunds

  1. If you cancel before your first post is live: you can ask for a refund, and we will refund the full ₹654.90, including GST. This holds before you press "Start now" and also after you press it, until your first post goes live on your Instagram account ("Day 1", L-4). If you ask before your first post is live, you get the full refund even if the first post goes live before we have refunded you.
  2. If the refund is because of us: for example, no post goes live within 30 days of your payment for reasons that are not yours, or we cannot serve your business. In that case we refund the full ₹654.90, including GST.
  3. After your first post is live: fees are not refundable, except where the law requires it.
  4. Timeline: refunds are paid to the original payment method within 7 working days of approval.
  5. Refund voucher: for every refund we send you a refund voucher on WhatsApp and by email.

L-10. Missed posts

If a scheduled post does not go out because of a fault on our side (our systems or AI), we extend your current 30 days by the number of days missed.

If a post does not go out because of something on your side, the 30 days are not extended. Example: your Instagram account is disconnected or restricted. In that case our team will contact you to help.

L-11. Instagram and third-party platforms

You must own, or be allowed to manage, the Instagram account you connect. It must be a professional (business or creator) account. You log in to Instagram yourself, on your own device. We and our representatives never ask for your password or OTP.

If Instagram or Meta changes, limits or removes features or access, we may not be able to post. That is not a breach by us. Clause L-10 applies where relevant.

L-12. Language

The app can be shown in English or Hinglish. If there is any difference between versions, the English version of these Terms applies.

L-13. Who we are, and complaints

Seller: AarnoTech, a sole proprietorship.

Grievance Officer: Anurag Jain, Grievance Officer, AarnoTech · support@dhanaadhan.com · +91 63504 55356.

How we handle a complaint:

If you are not satisfied, you can approach the National Consumer Helpline (1915 or consumerhelpline.gov.in), or the authorities named in clause 19.

L-14. How we record your acceptance

You accept these Terms by ticking the box on the plan page and verifying your mobile number with an OTP. We do not use pre-ticked boxes.

We keep a record of the acceptance:

You can ask us for a copy of the version you accepted.